
1. DETECTING AN ABNORMAL TREND DURING ROUTINE MONITORING
During a condition monitoring report for a mining site, the SmartFleetDX Condition Monitoring Engineer identified a sudden and unusual drop in engine oil pressure in one of the HD785 dump trucks.

This observation was highlighted in the report and supported by general recommendations for on-site verification.
2. THE ISSUE BEHIND THE PRESSURE DROP
Once the site team had received the report, they quickly escalated the matter to the client and called for an inspection of the machine.
Further review revealed that the pressure drop had occurred immediately after the machine had returned from its preventive maintenance (PM) service.
A PM timeline chart confirmed that the low oil pressure began directly after the service period.
In order to determine the cause, the site team collected an engine oil sample for analysis.
3. OIL ANALYSIS REVEALS THE ROOT CAUSE
The oil sample results showed that the viscosity was far below normal engine oil standards. This led to the discovery that:
As hydraulic oil has a significantly lower viscosity than engine oil, the pressure dropped.

4. RISKS OF OPERATING WITH LOW‑VISCOSITY OIL
Running an engine with incorrect or low-viscosity oil can cause the following issues:
Had the issue gone unnoticed, the machine would likely have suffered major damage.
5. SMARTFLEETDX IMPACT
Thanks to timely condition monitoring and clear reporting:

This case study demonstrates how SmartFleetDX delivers real value through continuous monitoring, rapid insights and proactive maintenance support.